i initially was just going to post a fix i had found (via google) to resolve a rediculous problem that adobe acrobat reader 9.x has in it. after reviewing my fix and seeing how ugly the code/logic was, i ended up rewriting the script.
so there are two lessons in this post
1. adobe will never get their act together (at least with acrobat reader 9)
2. the fear of peer code review is good, and it forced me to reevaluate some sloppy scripts that “just work”, but do it in a half-baked manor
so here we go, adobe acrobat reader 9.x and its issues with redirected application data on a server 2008 terminal server
so the real problem here is not that adobe writes crappy code. the real problem is that adobe wrote some crappy code and has not fixed it.
here is the problem: if you are running redirected folders in an AD environment and you redirect your application data folder, adobe acrobat reader 9 will give you a c++ runtime error if you are not an administrator. i have seen several people come up with fixes, one works for some, but not for others, so ymmv.
the three fixes i have seen have been:
1. give list folder / read data permissions on the root level (applied to this folder only) of your users or homes share
2. create the local low folder
3. lastly, and the one that i use with a vbscript, is do delete a particular registry key
here was my original code:
1
2
3
4
5
6
7
| Option Explicit
Dim objShell
Set objShell = WScript.CreateObject(“WScript.Shell”)
On Error Resume Next
objShell.RegDelete “HKCU\Software\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}\Version” |
so, no error checking, and technically speaking it worked, but its ugly. i went back and fixed this to do some logic to see if the key existed before it tried to delete it, and came up with the following:
1
2
3
4
5
6
7
8
9
10
11
12
13
| On Error Resume Next
Const HKEY_CURRENT_USER = &H80000001
strComputer = “.”
Set objRegistry = GetObject(“winmgmts:\\” & strComputer & “\root\default:StdRegProv”)
strKeyPath = “Software\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}”
strValueName = “Version”
objRegistry.GetStringValue HKEY_CURRENT_USER,strKeyPath,strValueName,strValue
If (IsNull(strValue) = False) Then
objRegistry.DeleteValue HKEY_CURRENT_USER, strKeyPath, strValueName
End If |
for us, running server 2008 terminal servers, this fixed the problem. users are now successfully running the latest version of adobe acrobat reader 9 with no errors.
if you want to see details of the problem, or look at some of the other solutions (the root share permissions fix or the local low fix), you can look at some of the following threads/links. they go into a lot more detail and explain what is happening and what to try to fix it
http://support.microsoft.com/kb/955555/en-us
http://forums.adobe.com/thread/391738?tstart=0
http://forums.adobe.com/thread/303079
